Frequently Asked Questions

Through the “Get a Quote” button on the site or the Contact page. We talk once to pin down the need, then you receive a written quote: scope, deliverables, timeline and amount. Nothing starts until you have accepted it.

Only video has published amounts: a shoot day with a two-person crew is $2,550 and a music video starts at $3,500, before taxes. Everything else — audio, motion design, brand design, web development, content creation — is quoted, because two mandates are rarely alike. Each service page explains what makes the price vary.

A 30% deposit books the shoot date or kicks off the mandate. The balance is invoiced on delivery. Until the deposit is received, the date remains open to other projects.

No. All amounts are before taxes: GST and QST are added on the invoice.

A corporate video or a simple ad is delivered in two to four weeks. A full motion design piece, a visual identity or a 3D project takes more like four to eight weeks. Event coverage can be out in a few days when the edit is planned ahead. The exact timeline is written in the quote, and it depends a lot on how quickly you send feedback.

Three rounds are included in every mandate, and each additional round is billed $120. Your comments go on a private link, directly on the image and to the second, rather than through a chain of emails.

Travel outside the Québec City region, makeup, actors and extras, location rentals and music licences are extra costs. They are priced in the quote when the project needs them — never discovered on the final invoice.

Yes. P34K is based in the Québec City region and works regularly in Portneuf, Montréal and elsewhere in Québec. Travel costs appear in the quote.

The delivered files belong to you for the uses agreed in the quote, and you receive the formats you need — including vector files for a logo. Music licences and the rights of people on camera have their own limits, specified in the contract case by case.

Yes. Raw footage and source projects stay archived with us. A re-edit, a variation or an update two years later doesn't start from scratch — it is almost always faster and cheaper than shooting again.

For a website, yes: hosting and maintenance can be handled by P34K, with servers in Québec. For video and design, we remain available for variations and updates from the archived sources.

Yes for image, sound, motion, design and web development: those are the studio's five crafts. Studio shoots and web hosting are done in partnership with Productions Idéo, in Québec City. What falls outside these fields, we say so rather than improvise it.

Yes. P34K has a wing dedicated to sound design and original composition: scores, jingles and sonic identities, written for your brand and royalty-free for the agreed uses.

Yes, and a good share of our mandates are. For volume needs on a tighter budget, the social media content offer exists precisely for that — it is a separate offer from video production, not a discount on it.